Terms & Conditions

Terms & Conditions


Orders

Orders are processed and shipped within 1-3 business days (M-F) of purchase.

If you wish to change an order once placed email us immediately. All prices displayed on our website are in British pounds.

Each item is individually wrapped in tissue paper and placed inside a branded kraft gift box. The order is shipped in a bubble wrapped envelope.


Payments

We accept PayPal. Pay quickly and more securely with just an email address and password or mobile number and PIN.


Shipping

Allow up to 7 working days for delivery within Europe and up to 15 days for international delivery. All products are shipped via registered post from Greece (Elta). Once your order is dispatched we will email you confirming a dispatch date and a tracking code. Enquire for precise delivery time and cost.

FREE shipping on all orders over £100.00.


Duties and Taxes

Orders shipped to destinations outside the EU may incur duties and taxes, which may be due at the time of delivery. These are not calculated during checkout and are not collected by Marina Papaspirou. You may want to consult your local customs office for more details about duties and taxes.


Returns Policy

If for any reason you are not happy with your purchase we are happy to refund you provided the product is returned to us in the original packaging and condition within 7 days. Unfortunately we cannot refund delivery charges. The cost of returning the product to us is at the customer’s expense. All items must be returned to: Marina Papaspirou, Areos 10 Marousi 15122 Greece.


Damages

If your product arrives damaged you should contact us immediately. A replacement will be sent at no additional cost. It would be helpful if you could photograph the damage sustained for reference purposes.

Customer Service

We are here to help you whether it’s with the order you have just placed or an order you may wish to place.

Contact us via the get in touch page form or by email.


Press Enquiries

For all press enquiries contact Marina Papaspirou via email.


Privacy

We are committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Personal information collected by marinarose.com is limited to e-mail address, delivery address, and contact information when needed to provide a service you requested.


Copyright

The marinarose.com website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without our express written consent.

The entire copyright of the designs and photographs is retained by Marina Papaspirou at all times throughout the world. It is a violation of copyright to copy, download, reproduce or distribute any image on this site for commercial purpose without a license agreement or written authorisation from the holder of that copyright.